Privacy Policy

Privacy Policy

Effective Date: [02/10/2005]

At LuSi’s English (“we,” “our,” or “us”), your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website www.lusis-english.com and related services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect the following types of personal information when you interact with us:

• Personal Identification Information: Name, email address, phone number, date of birth, and other contact details you provide during registration or inquiry.
• Payment Information: Details related to payments for our courses or services (processed securely through third-party payment gateways).
• Usage Data: Information on how you use our website, including IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Technologies: Small data files stored on your device to enhance user experience and website functionality.

2. How We Use Your Information

We use your personal data to:

• Provide and manage the courses and services you register for.
• Communicate important updates, course information, and promotional offers (only if you opt-in).
• Process payments and manage billing.
• Improve our website, services, and customer support.
• Comply with legal obligations.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party service providers who assist with website hosting, payment processing, marketing, or customer support — all bound by confidentiality agreements.
• Legal Authorities: When required by law, such as complying with legal processes or protecting our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Our website uses secure SSL encryption for data transmission.

However, no online system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request correction or deletion of your data, subject to legal or contractual obligations.
• Opt-out of marketing communications at any time.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at the details below.

6. Cookies Policy

Our website uses cookies to improve your experience. You can set your browser to refuse cookies or notify you when cookies are being sent. Disabling cookies may affect some website features.

7. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal information from children without parental consent. If you believe we have collected data from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

LuSi’s English
Email: info@lusis-english.com
Phone: +8801617-060612
Website: www.lusis-english.com

Thank you for trusting LuSi’s English with your information. We are committed to protecting your privacy and providing a secure learning environment.